Government Jobs Interview Questions
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said this on 30 Mar 2010 10:29:46 AM IST
yes,,i completely agree with this point that customer satisfaction should be acheived at any cost, because customer himself is the source for a business organization to run successfully. nowadays there is such a tough competion, thus every customer has various options to choose a product.
if he doesnt satisfies with a service, he will definitely switch to another one..
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said this on 21 Jun 2010 9:17:41 PM IST
yes i agree dat consumers are king in d mkt n der satisfaction shud b foremost obj of any firm ,but achieving it any cost is not justifiable,other things shud also b considerd...ex:unethical adv may succeed in satisfing a particular class of consumers but it will also hurt sentiments of some traditional class...
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